Terms & Conditions

Terms and Conditions  

At The Online Craft & Gift Fayre, we have tried to keep everything as simple as possible.  

Please read these Terms and Conditions (“Terms”) carefully before signing up to https://www.theonlinecraftandgiftfayre.com (“the service”) operated by The Online Craft & Gift Fayre Ltd (“We”, “Us” “Our”).  

Your access to and use of the Service is conditioned on your acceptance of and compliance with these terms.  These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms.  If you disagree with any part of the terms then you may not access the Service. 

Stall Holders 

1. General Terms

You must be 18 years of age or older in order to use The Online Craft & Gift Fayre Ltd to promote your business.

The Online Craft & Gift Fayre Ltd promotes responsible and ethical behaviour between its members. Any members threatening, intimidating, harassing, or otherwise abusing other members will be removed from the website.    

2. Liability

By entering into an agreement with us, you are responsible for maintaining that the content you submit is your own and is not owned by others.  

For those traders whose products have explicit content, we take no responsibility for advising customers of this so please ensure that you provide a warning that is clearly visible within your product overview description.

We will act as a lead generator / marketing platform for your own site or other services and platforms and we will promote the site via various social media platforms.  In no way, under any circumstances, does The Online Craft & Gift Fayre Ltd guarantee that you will receive traffic to your site, service or other platform or guarantee you sales.   

We shall not be liable in any way for anything you advertise or sell on your site or on your stall page, or other services and platforms and we will not be in any way liable for any transactions you engage in with your customers including but not limited to sales, refunds or complaints. 

We will not be responsible or liable for your customer satisfaction and it is your responsibility to ensure that the content you submit and the items you sell do not breach any laws, are not counterfeit or items that otherwise infringe the copyright, trade mark or other rights of third parties. 

3. Data and Privacy

The Online Craft & Gift Fayre Ltd is registered as a data controller with the Information Commissioner's Office. Registered number: ZA764849 .  Further details can be found in our Privacy Policy. 

4.  Fees and Membership

The Online Craft & Gift Fayre Ltd charges a one off monthly fee of £3. 

This amount is payable by subscription to a recurring Direct Debit payment through GoCardless.  

All new sign ups are subject to a 14 day cooling off period after which time the payments are non-refundable. Please email all requests to cancel to contact@theonlinecraftandgiftfayre.com

When you sign up to the site, your first payment will be taken out on the 1st of the following month, except where you join after the 23rd of the month, in which case, your first payment will then be taken on the 1st of the following  month and then your payments are in arrears.   

5. Cancelling or pausing your Subscription

We never charge a cancellation fee and you are free to cancel your subscription at any time.  Alternatively, you may wish to pause your subscription and restart if your products are seasonal, with no additional cost. 

5.1 Cancelling before your first payment. 

If you request to cancel your subscription after the 14 day cooling off period, but before your first payment is taken, you will still be liable to pay us for your first month.  

5.2 Cancelling Monthly Payments of £3

You can cancel your subscription at any time.  If you do cancel, your details will be removed from the site at the end of the month in which you cancelled.  

E.g. If you cancel on the 15th month, your subscription will continue until the month end after which time, your stall will be removed and no further payments will be taken.  

The only difference to this is where you are paying in arrears (i.e. you joined after the 22nd of a calendar month) in which case you would remain on the site until the end of that month but you would still need to pay that final payment 

Customers

6. Liability

The Online Craft & Gift Fayre Ltd acts as a lead generator / marketing platform for our stallholders and in no way are we liable for anything our stallholders advertise or sell.  

We are not responsible for any transactions that take place between our stall holders and their customers including but not limited to sales, refunds or complaints. 

We are not responsible or liable for our stall holders customer satisfaction.  Where you are unhappy with a product or service, this should be raised directly with the stallholder in question.  We will not be liable for any items our stall holders sell that breach any laws, are counterfeit or items that otherwise infringe the copyright, trade mark or other rights of third parties. 

We take no responsibility for items which a trader may offer that may show explicit content or that may show content that upsets or offends you. 

7. Termination  

We may terminate or suspend access to our Service immediately, without any prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. 

8. Applicable Law

This agreement shall be governed and interpreted according to the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh Courts. 

 

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